Support
This page explains how to get help with Reetle and how to reach Acumen Analytics Limited for general questions.
Product support
For questions about how Reetle works, technical issues, or account-related problems, email us at the address below. We are a small team and aim to respond as soon as we reasonably can—often within a few business days depending on volume.
Reetle support
When contacting us about Reetle, including the details below helps us diagnose the issue faster:
- Device type (for example iPhone model, iPad or Android handset name).
- App version, if known — you can normally find this in the app's settings or about screen.
- Description of the issue — what you expected, what happened, and whether it is repeatable.
- Screenshots, if useful — especially for translation, display or onboarding problems (please avoid sharing sensitive personal data unless necessary).
Contact email
General company enquiries
For business enquiries, partnerships, press requests or general information about Acumen Analytics Limited, use the same email. Please include a short subject line that describes your request (Acumen Analytics Limited is based in Gibraltar).